Shipping policy
Thank you for shopping with us! We want to make sure you have all the information you need regarding our shipping process. Please read the details below carefully.
Shipping Locations
Orders placed on our website currently ship within the United States only. We do not handle international orders. Nationwide gift shipping is also available through our partner Goldbelly.
Shipping Method & Carrier
We ship via UPS. Orders within the Denver area may ship via USPS. Standard ground delivery typically takes 3-7 business days depending on your location.
Shipping Options:
- UPS Ground – Estimated delivery within 3-7 business days. Note: Delivery times are estimates and may vary depending on your location and carrier processing times.
- USPS (Denver area) – Local orders may be shipped via USPS at our discretion.
Processing Time
- Order Processing: Orders are processed Monday through Friday, excluding holidays. Please allow 1-2 business days for order processing before your package ships.
- Shipping Times: Once your order has been processed, it will be shipped. You will receive a tracking number once your package has shipped.
Shipping Rates
Shipping costs will be calculated at checkout based on the weight of your order and the delivery address. Please note that any deals or promotions related to shipping rates are subject to change and are not permanent.
Built to Ship
Our mandel bread is twice-baked and sealed in pouches that keep for 90 days at room temperature, so your order arrives intact and stays fresh without refrigeration.
Tracking Your Order
Once your order has been shipped, you will receive an email notification with a tracking number so you can monitor the progress of your delivery. Please note that tracking updates may take up to 24 hours to appear in the carrier's system after shipment.
Order Issues
If you experience any issues with your order, such as delays, damaged items, or lost packages, please reach out to us at info@lazarfamilybakehouse.com. We'll do our best to resolve the issue as quickly as possible.
Returns & Exchanges
If you're not completely satisfied with your purchase, please refer to our Refund Policy for details.
Thank you for shopping with Lazar Family Bakehouse! We appreciate your business and strive to deliver your orders as quickly and efficiently as possible. If you have any additional questions regarding shipping, feel free to contact us at info@lazarfamilybakehouse.com.